This workbook emphasizes the importance of continuous improvement for leaders in a fast-changing world. It describes a leader with a continuous improvement mindset as someone who actively seeks opportunities to make things better, understands interconnectedness, believes in their ability to make a difference, and is willing to question the status quo.
The document outlines key skills needed to foster continuous improvement, including curiosity, systems thinking, belief in agency, challenging assumptions, resourcefulness, adaptability, reflective practice, critical thinking, experimentation, active listening, courage to challenge, and fostering a learning culture.
It also provides a list of thought-provoking questions for leaders to ask themselves to nurture this mindset and identifies practical tools and techniques for understanding and enhancing a focus on improvement. These tools include maintaining a curiosity journal, reflection logs, "What Went Well?" and "Even Better If" sessions, small-scale experiments, feedback mechanisms, process mapping, "Five Whys" analysis, learning from best practices, "Shitty First Draft" thinking, thought experiments, challenging limiting beliefs, the GROW model, scaling questions, active listening practices, powerful questioning, and visioning for improvement.
The overall message is that by developing these skills, asking these questions, and utilizing these tools, leaders can strengthen their continuous improvement capabilities, inspiring their teams and leading to positive organizational change.
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